Envision Financial

Member Services

Whether you're thinking about moving outside our service area or you're looking for financial options during hard times, we want to be there to help you out with expert advice and simple solutions.

Referral Perks

Refer a friend to open a new account—you get $100 and your friend gets $100!

Learn more

Member Assistance Program

Envision assists member-owners in challenging economic times

A sudden change in financial circumstances has become a frightening reality for a number of Canadians these days. In this difficult economic environment, lay-offs, loss of wealth, and uncertain financial markets may have left you, or someone you know, asking how you're going to pay your bills each month.

To assist you during the challenging economic environment, Envision has launched its Member Assistance Program. This program is designed to create personalized, long-term solutions for member-owners who are undergoing financial difficulty.

In most cases, by connecting and working with an Envision representative and taking an honest look at your financial situation, you can build a budget, eliminate unnecessary expenses, and create a long-term plan to get you back on your feet.

If you're facing financial challenges, make the call and connect with an Envision member assistance representative today. We want to help you get through today's challenges with your finances intact and your financial future secured.

Community Resource Guide

Red Book Online
The Red Book Online is the most complete online guide to community, social and government agencies and services across the Lower Mainland. Users can search for community services by city or subject.

Health link BC -- search services in your community by Postal Code

Fraser Health
Fraser Health provides a wide range of integrated health care services to more than 1.5 million people living in communities stretching from Burnaby to White Rock to Hope.

  • BC Residents can dial 8-1-1- to speak with a BC Health link Representative
  • Additional phone numbers: 604-587-4600 or 1-877-935-5669

British Columbia Housing aids in development, management, and administration of subsidized housing in the province.

  • Toll-free phone: 1-800-257-7756

Family and Community Support Services Lower Mainland
Family Services of Greater Vancouver-a community-based not-for-profit organization providing crucial social services to children, youth, adults, and families across Vancouver, Richmond, Burnaby, New Westminster, and Surrey. We offer support, provide hope, and present opportunities-helping people realize and create possibilities for themselves. All of our work is about building healthy, vibrant tomorrows.

  • Phone: 604-731-4951

Chilliwack Community Services

  • Phone: 604-792-4267

Abbotsford Community Services

  • Phone: 604-859-6334

Langley Community Services

  • Phone: 604-534-7921

Surrey Community Services

  • Phone: 604-584-5811

OPTIONS: Services to Communities Society - Surrey

  • Phone: 604-572-7413

Coquitlam Share Family and Community Services Society

  • Phone: (604) 572-7413

Maple Ridge/Pitt Meadows Community Services

  • Phone: 604-467-6922

Deltassist Family and Community Services (includes Ladner/Tsawsassen)

  • Phone: 604 594-3455

Kitimat Community Services

  • Phone: 1-866-632-6581

Mission Community Services Society

  • Phone: 604-826-3634

Kelowna Community Resources

  • Phone: 250-763-8008

Service BC
Service BC is a provincial call centre that provides services to all British Columbia residents, on behalf of provincial government ministries, Crown corporations and public agencies. Hours of operation for Service BC are 7:30 a.m. to 5 p.m. Monday through Friday.

  • In Vancouver call: 604-660-2421
  • Elsewhere in B.C. call: 1-800-663-7867

Credit Counseling Society
(604) 527-8999 or 1-888-527-8999
400 - 88 Sixth Street
New Westminster BC V3L 5B3

Relocation Assistance

Key Features & Benefits

Moving? We can can easily, quickly and conveniently transfer your accounts to a credit union near your new home — for free.

Simple, free, no hassle

Ask your branch about the member referral program. You may be moving across the city or across the country. Perhaps you're changing jobs, retiring or going off to university. Regardless of your circumstances, we can help.

Ready and waiting

Enjoy the comfort of knowing all your accounts and financial services will be waiting for you at your new credit union.

Home, sweet home

Expect a warm welcome and the same high level of service when you arrive at your new branch. Your new credit union will make it easy for you to feel a part of your new community.

Have a question? Simply contact us and we'll provide you with the information you're looking for.


Use our contact form to send us a message—we'll be sure to reply to you with the details you're looking for shortly.

In Person

If you're more comfortable coming in to see us, we'd be happy to chat with you about the questions you have.

By Phone

If you’d like to call us, here is a complete list of our branch and insurance office numbers.