HOW-TO LIBRARY

Helping you bank from home with ease.

DISCOVER MORE WAYS TO BANK WITH US

As we continue working to improve your online experience, we're also working to refresh our guides and tutorials to help you navigate Online Banking and our Mobile App. To answer your everyday banking questions, Finley, our digital assistant, is happy to help!

Call our Member Advice Centre at 1-888-597-6083 to:

Set up access to online banking
Check your account balance
Transfer money & pay bills
Chat with a financial advisor
Start mortgage & loan applications
Manage your accounts

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Sign up for online banking

Manage your accounts 24/7
Check your account balance
Pay bills
Transfer money between your accounts
Interac e-Transfer®

Get the mobile app

Check your account balance
Transfer money & pay bills
Interac e-Transfer®
Deposit cheques

Access our ATM network

Deposit cheques
Withdraw cash
Access full ding-free® ATM network

FIND AN ATM CLOSE TO YOU

Helping you bank from home with ease

Getting Started with Online and Mobile Banking

Get answers to your everyday banking questions with our new digital assistant, Finley!

PRINTABLE GUIDES LIBRARY

Step-by-step instructions to the most common transactions

ATM guides

Deposit cash or cheque

® All trademarks are the property of their respective owners.

YOUR SECURITY IS OUR TOP PRIORITY

We are committed to safeguarding your personal and financial information.

How we're protecting you

Here are some of the things we're doing to protect you and to ensure your online & mobile banking experience is safe:

Automatic session timeouts
Temporarily disabling online account 
Data encryption
Communication standards

How you can protect yourself

Here's what you can do to keep yourself secure while online and mobile banking:

Protect your passwords
Set up online account alerts
Protect your desktop/mobile devices
Safeguard your cheques

Our privacy policy

If you’d like more information on what we are doing to keep you safe and secure, view our privacy policy here.

WE'RE HERE FOR YOU

Everything is easier with a little help.